Three phrases I hate to hear:
“I’m not sure whether this is appropriate to share, but…” — Bull! You know damn well that it’s not, but you want to say it anyway.
“I didn’t feel passionately enough” — a standard line in agent rejection letters
Three phrases I love to hear:
“Thank you” — simple, to the point, and too often forgotten
“I’m sorry” — sometimes difficult to say, but so powerful
“What can I do to help?” — (assuming that the person offering will then follow thru)
What phrases do you love or hate?
Don’t forget to stop by Killer Chicks to find out why Joann Swanson is confessing to being “Unfaithful”